Meet Vital Alert — connected, supported, wherever you go.
A lightweight 4G medical alert smartwatch that's comfortable enough for everyday wear, with a versatile 3-in-1 wearable system — wear it as a watch, lanyard, or brooch clip.
- ✓ Live GPS location tracking
- ✓ Automatic fall detection
- ✓ SOS emergency support
- ✓ Clear two-way voice over the Telstra 4G network
May be funded through NDIS and My Aged Care — talk to our team. Includes a 12-month Telstra SIM plan with voice and data. Renewable after 12 months at $75.
Australia's most trusted 24/7 personal emergency response company since 1976 — peace of mind whether you're on the go or relaxing at home.
24/7 Emergency Response
Trained Australian-based operators ready to respond, anytime, day or night.
4G Mobile + GPS
Works across Australia without a base station. Includes 12 months SIM card usage.
Automatic Fall Detection
Detects falls and connects you automatically — even when you can't press the button.
Up to 1 Month Battery
Long-lasting battery so you stay protected day after day.
Two-Way Voice
Speak directly with responders through your pendant for fast, clear help.
No Hidden Fees
Pendant ownership and 12 months monitoring included. Transparent pricing.
Instant Shop
Add to cart — checkout in seconds.
3-in-1 wearable system
One device. Three ways to wear it.
Adapt VitalALERT to your day — clip it to a shirt, hang it around your neck, or wear it on your wrist.
Watch
Comfortable silicone band. Just 28 grams on the wrist.
Lanyard
Lightweight cord pendant — discreet under or over clothing.
Brooch clip
Pin to a shirt, jacket or cardigan for hands-free wear.
At home, on the go
Hold for help — and stay on the line.
A long press connects you to a trained Australian operator over Telstra 4G, with crystal-clear two-way voice straight from the watch.
See how it works
The VitalALERT Smartwatch.
Everything you love about the pendant — reimagined for the wrist. One discreet device for health, safety and confidence, anywhere life takes you.
One-touch SOS
Glowing red button — instant connection to live operators.
24/7 Heart-rate
Continuous monitoring with automatic anomaly alerts.
Fall detection
Advanced sensors detect falls and trigger help automatically.
Live GPS
Loved ones can see your location the moment help is called.
Waterproof
Wear it in the shower, the pool, the garden — never take it off.
Family app
Free companion app keeps your circle in the loop, in real time.
Talk to a specialist
Questions about eligibility, installation or funding options? We're here to help.